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Hotline: +965 5000 0000
FreshMart

Return & Refund Policy

If you receive a damaged, faulty or incorrect item, contact us within 48 hours of delivery with photos of the product and packaging.

  • Unopened products can be returned within 3 days.
  • Fresh, frozen and opened food items cannot be returned for hygiene reasons.
  • Approved refunds are processed within 7 working days.