Frequently Asked Questions
Find quick answers to common questions below. Still need help? Contact our support team.
Yes. Fresh produce, dairy and meat are restocked daily and quality-checked before delivery.
Kuwait City and Hawalli orders arrive the same day; other governorates arrive the next day.
Yes, cash on delivery is available across Kuwait. You pay the driver when your parcel arrives.
Use the Track Order page with your order number and phone number, or open the order from your account.
You can cancel online while the order is still pending. After confirmation, please contact support.
No minimum order. Delivery charges are shown at checkout.